A plain-language usage policy, weekly office hours, and 1:1 sessions that got a non-technical team using AI day to day.
The tools weren’t the problem. Nobody knew what was allowed, what was safe, or where to start, so the licenses sat unused.
Started with a clear AI usage policy built with leadership, so everyone knew what could and couldn’t go into these systems.
Weekly office hours: bring a real problem, leave with a working approach. Then 1:1 sessions for the people whose work would change the most.
usage policy, written with leadership
office-hours sessions
of sessions built around a work task